Franck and Fleur, two names with shared initials, double initials, the initials of happiness...... It already smells like the perfect fairytale love story...

Well NO!!! We're not talking about a couple, charming little cherubs to come... Nestled on the top floor of a building, in a small studio apartment, FRANCK & FLEUR work in a call center: URGENCES HOTLINE. Colleagues with strong characters, they're going to try, as best they can, to solve everyone's problems on the evening of December 31! From a broken microwave oven to a drowning goldfish, will they be able to resist this avalanche of unexpected events?